The speed of technological change continues to race ahead at breakneck speed, but it will never move this slowly again.
In 2024, businesses and their emplo...
3101: ServiceNow on Observability, AI Ops, and IT Innovation
What role does observability play in transforming IT operations? In this episode, I explore this critical question with Gab Menachem, Vice President of Product, IT Operations Management at ServiceNow. With more than two decades of experience in technology innovation and leadership, Gab brings unique insights into how organizations can rethink their IT strategies to tackle modern challenges. Our conversation begins with clearing up common misconceptions about observability—it's not just about monitoring or accumulating tools, but about understanding the "why" behind IT issues. Gab explains why integrating AI and automation into observability strategies is essential for reducing alert fatigue and improving decision-making. He also sheds light on the power of unifying data sources to create a "single pane of glass," offering IT teams enhanced operational visibility and enabling faster, more informed decisions. As we dive deeper, Gab shares real-world examples of how ServiceNow is helping organizations overcome IT complexities, such as application sprawl and disconnected tools. From leveraging AI for root cause analysis to automating compliance and risk management, the conversation highlights practical strategies that deliver tangible business outcomes. We also look ahead at the trends shaping the future of IT operations. Generative AI, tighter integration of observability with action, and AI-driven compliance automation are just a few of the exciting developments Gab predicts will accelerate enterprise innovation. So, how can IT leaders align with business stakeholders to make these transformations successful? Gab emphasizes the importance of articulating observability’s benefits in business terms, such as reduced downtime, enhanced customer satisfaction, and measurable cost savings. As the IT landscape evolves, are you ready to embrace the future of observability and AIOps? Tune in to learn how to optimize your existing tools, prioritize change management, and foster collaboration across your organization.
--------
35:16
3100: How Denodo is Building Smarter AI with Real-Time Data Integration
Have you ever wondered what it takes to transform data management into a fearless, innovative journey that empowers businesses to thrive in a data-driven world? In this episode, I’m joined by Alberto Pan Executive VP & CTO at Denodo, a global leader in logical data management and integration. Alberto takes us through Denodo's remarkable growth story and its groundbreaking innovations, including the Denodo 9 Platform and its recent advancements in Generative AI. As businesses grapple with the complexities of Generative AI, Denodo is stepping up with pioneering solutions. Alberto discusses how their collaborations with Google Cloud Vertex AI, Amazon Bedrock, Nvidia, and OpenAI are revolutionizing enterprise AI initiatives. Through Retrieval Augmented Generation (RAG), Denodo is enhancing AI applications by connecting large language models with up-to-date corporate data, addressing challenges like security, privacy, and query accuracy. These advancements not only enable the creation of intelligent virtual assistants but also significantly improve enterprise AI’s ability to meet real-world business needs. Alberto also shares the unique features that set Denodo apart, emphasizing the value of its logical data platform for delivering data at the speed of business. From real-time unified data access to a semantic layer that ensures accuracy and governance, Denodo’s innovations are driving efficiency and ROI for organizations across industries. We’ll also explore future trends in enterprise AI, from the importance of solid data foundations to the increasing convergence of structured and unstructured data. With insights into Denodo’s partnerships and tools like the Denodo AI SDK, this episode is packed with actionable takeaways for anyone navigating the rapidly evolving data landscape. How do you see Generative AI shaping the future of data management? Tune in to the discussion, and let us know your thoughts!
--------
27:14
3099: EY Shares Its Vision for the Future of Work and Technology
Have you ever wondered how cutting-edge technologies are reshaping traditional industries? In this episode, we welcome Marc Jeschonneck, EY's Global Assurance Digital Leader, and Paul Goodhew, EY's Global Assurance Innovation and Emerging Technology Leader. Together, they provide a fascinating glimpse into how auditing—a field with over a century of history—is evolving in the age of AI, blockchain, and cloud computing. We explore the challenges auditors face in an era of increasing regulatory complexity and massive datasets. Marc and Paul reveal how EY's $1 billion investment in assurance technology is empowering auditors to deliver higher-quality insights with unprecedented efficiency. From leveraging AI for document intelligence and anomaly detection to employing blockchain analyzers for digital asset verification, the duo illustrates how innovation is driving productivity and precision in the profession. However, it’s not all about the technology. Marc and Paul emphasize the importance of fostering a culture of continuous learning and collaboration to ensure auditors can effectively harness these advancements. They share insights into EY's microlearning initiatives, federated development approach, and the role of intuitive design in creating seamless user experiences. We also discuss the future of the industry, touching on emerging trends such as AI agents, quantum computing, and the potential of smart contracts to redefine auditing standards. Whether you're intrigued by how technology is enhancing client satisfaction or curious about how organizations are navigating the rapid pace of innovation, this episode has something for everyone. What technologies do you think will have the greatest impact on the audit profession in the coming years? Let us know your thoughts! Tune in to gain a deeper understanding of the intersection between technology and assurance, and share your perspective after the episode.
--------
50:18
3098: Why 70% of Transformation Programs Fail – And How to Fix It
How do organizations tackle the growing challenge of transformation fatigue, and what does it mean for the future of innovation? In this episode, Alex Adamopoulos, CEO of Emergn, joins the conversation to explore the realities of transformation fatigue, why it persists in global enterprises, and how Emergn’s unique approach is helping organizations break free from dependency on traditional consulting firms. Alex shares insights from Emergn’s research, revealing that nearly 50% of employees consider leaving their roles due to burnout from repeated organizational changes, and 70% of transformation programs fail to deliver meaningful results. He outlines how transformation fatigue manifests through symptoms like excessive workloads, buzzword-heavy initiatives, and a reliance on outdated methodologies. Alex emphasizes that successful change comes from empowering teams, focusing on incremental improvements, and building a culture where innovation thrives organically. We also dive into Emergn’s differentiators, contrasting their mission to make clients autonomous with the dependency-focused models of larger consulting firms. Through their VFQ (Value, Flow, Quality) learning program, Emergn helps businesses upskill teams and operationalize innovation in ways that are practical, scalable, and sustainable. Alex critiques the traditional models used by firms like McKinsey and the Big Four, highlighting how Emergn’s focus on flexibility and measurable outcomes offers a more client-centered approach. The discussion also touches on AI’s transformative potential. With Emergn’s survey predicting AI integration in 98% of products and services by 2028, Alex sheds light on how companies can navigate ethical, legal, and scalability challenges. From predictive maintenance in manufacturing to automated claims in legal industries, AI’s role is poised to reshape sectors far beyond traditional expectations. What does transformation fatigue mean for your organization, and how can businesses embrace change without losing momentum? Share your thoughts and join the conversation after listening!
--------
28:04
3097: From T-Shirts to Influence: The Role of Campaign Merchandise in Elections
How does branded political merchandise shape the way Americans connect with their chosen candidates? In this episode, we’re joined by Rob Mobsby from EverythingBranded, a global hub for high-quality, tangible marketing solutions, to explore the insights from their 2024 Political Merchandise Report. From the enduring appeal of campaign swag to its surprising impact on voter behavior, this conversation dives into the world of branded merch as a powerful communication tool in both politics and marketing. Rob unpacks fascinating data from the report, including the finding that 36% of Americans have purchased or plan to buy political merch to support their candidate, with a striking 77% proudly wearing it to influence others. We discuss how these items, ranging from t-shirts and hats to bumper stickers and pins, transcend election cycles, with many people holding onto them for years, regardless of the outcome. The report also highlights how Democrats and Republicans embrace merchandise differently, with wearables proving to be the top choice across party lines. Beyond politics, Rob sheds light on the broader influence of branded merchandise in advertising. With 63% of consumers more likely to engage with a business they see on a friend’s branded item compared to digital ads or social media posts, it’s clear that physical marketing tools remain a cornerstone of effective campaigns. He also delves into the human connection fostered by these tangible items, especially in a post-COVID era where people crave belonging and shared identity. We also explore EverythingBranded’s commitment to political neutrality, its approach to product customization, and how the company uses AI and data-driven strategies to enhance customer experiences. Whether it’s for businesses or political campaigns, branded merchandise continues to demonstrate its unmatched ability to create long-lasting impressions. How do you think branded merchandise will evolve in the years ahead? Share your thoughts after listening!
The speed of technological change continues to race ahead at breakneck speed, but it will never move this slowly again.
In 2024, businesses and their employees will be expected to get to grips with AI, Machine Learning, Quantum Computing, Extended Reality, Cloud Computing, Edge Computing, Sustainable Tech, Green Computing, Cybersecurity, 5G, Blockchain, Crypto, IoT, Autonomous Everything, Human Augmentation, Data Sovereignty, Privacy, AI ethics and the Digital Transformation of everything.
Navigating these uncharted digital waters can feel daunting and overwhelming for business leaders, IT teams, and employees in every sector. Especially when scrolling down newsfeeds full of hype, buzzwords, and confusing technical jargon/acronyms. Does this sound familiar? Welcome to Tech Talks Daily, a podcast uniting business and technology.
Tech Journalist Neil C. Hughes brings you the latest insights into business technology, digital transformation, and the evolving business landscape and IT. This technology podcast focuses on real-world applications and business strategies around digital transformation.
From AI's impact on business operations to navigating the complexities of cloud computing and cybersecurity, Neil explores how technology reshapes industries and redefines personal and business success in 2024.
The lineup of guests includes tech leaders, CEOs, entrepreneurs, visionaries, and even the occasional celebrity who has walked the path of tech innovation. High-profile guests share their startup stories, their journey through digital transformation, and how technology has revolutionized their businesses and lives.
Whether you want to understand how to harness technology for business growth or stay informed, Tech Talks Daily is your daily dose of inspiration and insight. Join the conversation and be part of a community shaping the future of business and technology.