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#57: E-commerce new dirty secret — AI Agents with Teticum
In episode 57 of DevOps Accents Alessandro Ceni, Lorenzo Cardini and Pio Scielzo from Teticum join Leo to discuss the new possibilities of AI agents for e-commerce. From identifying the problem to choosing the right tools to the issues you might face implementing your new solution, they take you through a whole journey of their startup. In this episode:How to become an entrepreneur?What to say to an AI sceptic?How to talk to investors about AI?AI in e-commerce;Upselling and cross-selling;The future of AI agents.Check out our website to learn more about the services mkdev offers for companies.Subscribe to our newsletter. Buy mkdev merchandise here.Show Notes:Alessandro CeniLorenzo CardiniPio ScielzoTheir company, TeticumPodcast editing: Mila Jones, [email protected]
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#56: Kubernetes has gotten too complicated? with Gerrit Schumann from mogenius
Ever feel like Kubernetes is just... too much? You're not alone! This time we're asking the tough questions: Has cloud-native infrastructure, especially Kubernetes, become unnecessarily complex? Is it really fair to expect every developer to become a Kubernetes guru? What's the cost of this complexity?We're diving into insights from Gerrit Schumann of mogenius, exploring why this complexity is happening. Are we drowning in a sea of ever-evolving tech? Is there a better way? Can self-service platforms actually simplify things? And most importantly, what can we do about it?In this episode: How organizations balance DevOps to developers collaboration? The role of specialized tools; How should managers set up their teams nowadays? The place of platform engineering; What will be the future for infra teams? Widening the gap between developers and operations.Check out our website to learn more about the services mkdev offers for companies. Subscribe to our newsletter.Buy mkdev merchandise here.Show Notes: Our guest, Gerrit Schumann, on LinkedIn - His company, mogenius How to Prevent Shift-Left Approach From Making Developers' Jobs HarderPodcast editing: Mila Jones, [email protected]
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#55: Preventing Digital Fraud with Katarina Pranjić from LexisNexis Risk Solutions
Fraud, scamming, identity theft and synthetic identities: this time on DevOps Accents Leo and Pablo talk these big topics with Katarina Pranjić from LexisNexis Risk Solutions. In this episode:How digital revolution reshaped the fraud landscape;How to fight fake identities created with AI?How does a company fight against targeted AI attacks?What are synthetic identities?Can we trust our governments with control needed to fight back?Check outour website to learn more about the services mkdev offers for companies.Subscribe toour newsletter.Buy mkdev merchandisehere.Show Notes:Our guest, Katarina Pranjić, on LinkedIn.Her company,LexisNexis Risk Solutions.DISCLAIMER: The information provided in this podcast is for informational purposes only and is not intended to and shall not be used as legal advice. The views and opinions expressed in this episode are solely those of the speaker/s and do not necessarily reflect the views or positions of LexisNexis Risk Solutions.LexisNexis Risk Solutions does not warrant that the information provided in this podcast is accurate or error-free.Podcast editing:Mila Jones,[email protected]
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#54: Humanizing Customer Support with Caolan Melvin from VoxMail
Is customer support fundamentally broken in our day and age? What should you focus on deciding on your customer support solution? Is there something new we can try to improve this process? For episode 54 of DevOps Accents Leo and Pablo talk Caolan Melvin from VoxMail, a company that transcribes and analyses audio messages from your customers and provides new ways for support. In this episode: How to present your startup at an event; VoxMail soultions for customer support problems; How people interact with different types of customer support options; How the size of the company affects its customer support solutions; Will humanizing the chatbots help in the future? VoxMail mission. Check out our website to learn more about the services mkdev offers for companies. Subscribe to our newsletter. Buy mkdev merchandise here. Show Notes: Our guest, Caolan Melvin, on LinkedIn. His company, VoxMail. Podcast editing: Mila Jones, [email protected]
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#53: Team Tools in the Age of AI with Maks Semyonovykh from Miro
For episode 53 of DevOps Accents join the whole trio of Leo, Pablo and Kirill in conversation with Maks Semyonovykh, Strategic Account Manager at Miro, an online platform for collaboration that provides a shared digital whiteboard space. In this episode: History of Miro; Online vs. Offline events; The rising role of AI agents; Using LLMs for creative work; Synchronous and asynchronous collaboration. Check out our website to learn more about the services mkdev offers for companies. Subscribe to our newsletter. Buy mkdev merchandise here. Show Notes: Our guest, Maks Semyonovykh, on Linkedin. Miro, a single, AI-powered collaboration platform that helps teams move faster from idea to outcome. Podcast editing: Mila Jones, [email protected]
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